Welcome to Velvet Books
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, make purchases, submit forms, or interact with our services.
By using our website velvetbookstore.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide
When purchasing books, contacting us, or submitting forms, you may provide:
Full name
Email address
Billing address
Phone number (optional)
Payment details (handled securely by third-party processors)
Account login details (for member accounts)
Book downloads or purchase history
Author partnership form details (author bio, manuscript files, websites, social media links, etc.)
1.2 Automatically Collected Information
When you use our website, we may collect:
IP address
Browser type & version
Device information
Pages viewed
Time spent on site
Cookies & tracking data
1.3 Cookies & Tracking Technologies
We use cookies to:
Improve website performance
Remember your preferences
Enable analytics
Support marketing and ads
Store cart and account session data
You may disable cookies through your browser settings.
2. How We Use Your Information
We use your data to:
Process and deliver ebook purchases
Provide account access and order management
Send important updates about your purchases
Respond to messages and support requests
Review author partnership submissions
Improve website performance and user experience
Personalize your shopping experience
Send newsletters (only if you subscribe)
We do not sell your information to third parties.
3. How We Store and Protect Your Data
We take privacy seriously and use:
Secure SSL encryption
Password-protected accounts
Restricted data access
Secure hosting environment
Regular security monitoring
However, no method of transmission online is 100% secure. We do our best to protect your data within industry standards.
4. Payments & Third-Party Services
We use trusted third-party providers such as:
Stripe (for credit/debit, Apple Pay, Google Pay)
PayPal (if enabled)
These providers process your payment information securely.
We never store full credit card numbers.
Other third-party tools may include:
Google Analytics
Email marketing providers (e.g., Mailchimp, SendGrid)
Book file delivery services (if applicable)
Each third-party service has its own privacy policy.
5. Author Partnership Submissions
If you submit the Author Partnership form, we may collect:
Author and pen names
Manuscripts or sample chapters
Genre and book details
Social media links
Contact information
Rights and publishing information
We use this information solely to evaluate your submission and contact you regarding publishing opportunities.
Your files are stored securely and never shared without your consent.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Update or correct information
Request deletion of your data
Opt out of marketing emails
Request a copy of your stored information
Disable cookies
To exercise these rights, contact us at: support@velvetbookstore.com
7. Children’s Privacy
Velvet Books does not knowingly collect information from children under 13.
If you believe a child has submitted information, please contact us immediately so we can remove it.
8. Data Retention
We retain your information only as long as necessary for:
Legal obligations
Security purposes
Order history records
Publishing evaluations (for authors)
If you wish for your data to be removed, you may contact us anytime.
9. Links to Other Websites
Velvet Books may link to third-party sites (e.g., author websites, social platforms).
We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
The “Last Updated” date will always reflect the latest version.
Continued use of the website after updates constitutes acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: